This Privacy Policy explains how Rainstorm Oak collects, uses, discloses, and protects personal data in connection with its website and business services. It applies to visitors, prospective clients, and other individuals who interact with the site or communicate with us about AI software development and AI implementation services.
We may collect identifiers and contact details that users provide, such as name, business name, email address, and message content. We also process account details, project information, billing-related records, and communications sent through the site. In addition, we may collect technical data such as IP address, device type, browser information, log data, and usage patterns.
We receive data from users when they submit forms, request information, communicate with us, or engage us for AI software development or implementation work. We also obtain data automatically through website operation, including logs, cookies, and similar technologies. Where relevant, we may receive limited information from service providers that support hosting, analytics, security, or payment processing.
We use essential cookies to support site operation, security, and basic functionality. We may also use preference cookies to remember settings and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
Users may manage cookies through browser preferences, including blocking or deleting cookies already stored on a device. Some browsers also offer controls for limiting tracking technologies. If cookies are disabled, certain site functions may not operate as intended.
We use personal data to operate the website, respond to inquiries, assess project requirements, provide AI development and implementation services, manage client relationships, process transactions, maintain records, improve site performance, monitor security, and comply with legal obligations. We may also use data to communicate about service updates, administrative matters, and support issues.
We may share personal data with hosting providers, analytics services, security vendors, communication tools, payment processors, and other operational partners that support our business. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security safeguards.
We may disclose personal data to public authorities, courts, or other parties when necessary to comply with legal obligations, enforce our terms, protect our rights, investigate security incidents, or respond to lawful requests. We may also share information to establish, exercise, or defend legal claims.
Depending on the circumstances, individuals may request access to their personal data, correction of inaccurate information, deletion where permitted, or restriction of certain processing. They may also object to processing based on legitimate interests where that ground applies. Some requests may be limited by legal, contractual, or security requirements.
To protect personal data, we may ask for information needed to verify a request and confirm the requester’s authority. We will assess requests within a reasonable period and respond in accordance with applicable law. If a request cannot be fully granted, we will explain the main reason where appropriate.
We retain personal data for the period needed to provide services, manage business records, resolve disputes, maintain security, and meet legal or accounting obligations. When data is no longer required, we delete it, anonymize it, or otherwise handle it in a way that prevents further use, subject to applicable law and technical limitations.
The updated version will apply from the date it is posted unless a different effective date is stated. Where changes are material, we may provide additional notice through the website or other reasonable means. Users should review this policy periodically to stay informed about current practices.
